![]() ![]() In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. Products purchased prior to October 1st, 2018 maintain the original 6 month warranty. ![]() Warranty period for Razer Firefly HyperFlux is 2 years. Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty). Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty. The Razer Extended Warranty does not apply to batteries. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. If you are a customer outside of the U.S. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. Please consult the product documentation provided by the product manufacturer for details. If you need product or warranty support with your third-party product, please contact the product manufacturer. Razer does not offer a warranty for third-party products. Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. Refurbished products not purchased from will have a 90 day warranty period. Refurbished Products purchased from will have the lesser of a 1 year warranty period or the warranty period as stated above. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. Razer Rechargeable Batteries for Wireless DevicesĪll new Products will have the Warranty Periods listed above, subject to applicable local law. Razer Speaker Systems and Broadcaster Devices You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period). But was wondering if anyone had any ideas or suggestions or whether someone else has this problem and possibly managed to fix it.Please see our warranty policy for a complete review of our warranty policy. I have put in a support ticket to Razer so god only knows what information I’ll get back. It’s really devastating when hardware is packaged with horrible software which doesn’t even come close to the quality of the hardware. This is kind of devastating to hear especially since Razer products are quite expensive. ![]() This is also the only issue I have run into with a Razer product and from reading other peoples similar problems the general consensus is it probably won't be fixable Razer support is terrible, bin it and get something better. This literally all worked 2 days ago perfectly fine. I even tried legacy drivers which also can't detect my Deathadder. ![]() I have tried different USB ports 2.0 and 3.0. I have reinstalled Synapse a couple of times even did one install were I wiped all USB drivers. I have even seen a popup saying "Deathadder Chroma detected” which is kind of odd but yet Synapse still couldn't detect it. Now for some reason Synapse will not recognize my Deathadder even though it’s functioning as it should. So a couple of days ago my Razer Deathstalker was damaged and now certain keys don't function was a bad idea on my part to drink and game but never the less lesson learned. ![]()
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